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Beyond Productivity: Managing Case Management Outcomes — Web Conference CD

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Purchase Option(s) Price
CD $299.00

A 90-minute interactive webinar sponsored by:
Hospital Case Management and
Case Management Advisor

Presented:  Thursday, June 11, 2009
Cost:  $299 per CDOrder the CD
Speaker:  Toni Cesta, PhD, RN, FAAN
Duration:  90 minutes

**This course is a part of the 2009 Hospital Case Management Webinar Series!
Click here to find out more information about the series and ways to SAVE**

Overview:

Early monitors of hospital case management typically included productivity measures such as "how many reviews are done per day," "how many patients are discharged to nursing homes," and so on.

While this information is important to know, there are more specific financial and clinical organizational outcomes that will reflect the impact of the work of the case management department on the quality of care and the financial bottom line.

This presentation will review the most contemporary outcome measures and "report cards" that can be used to monitor and report those outcomes.

Learning Objectives:
At the conclusion of this session, participants will be able to:

  • Describe the difference between a productivity measure and an outcome measure.
  • Review benchmark sets for clinical and financial outcomes.
  • Discuss ways to develop, use, and report case management report cards.

Who Should Participate:
  • Case Management Directors and Managers
  • Discharge Planning Directors and Managers
  • Patient Care Services Professionals
  • Quality Assurance Directors and Managers
  • Social Workers and Social Service Directors
  • Utilization Management Directors and Managers

Faculty:

Toni G. Cesta, Ph.D., RN, FAAN is Vice President - Patient Flow Optimization for the North Shore - Long Island Jewish Health System. Additionally, Dr. Cesta serves as Health Care Consultant and partner in Case Management Concepts, LLC, a consulting company assisting institutions in designing, implementing and evaluating case management models, new documentation systems, and other strategies for improving care and reducing cost. Dr. Cesta has presented and published extensively on case management topics. She has presented at national and international conferences and workshops, and is the author of "Nursing Case Management: From Essentials to Advanced Practice Applications" and the best selling book - "The Case Manager's Survival Guide: Winning Strategies for Clinical Practice". Dr. Cesta has also been active in the research and development of case management for 20 years. She is Consulting Editor of "Hospital Case Management Journal" and serves as editorial advisory board member of several case management journals and publications including "Strategies for Healthcare Excellence" and "The Journal of Care Management".

Make sure you benefit from the entire 2009 Hospital Case
Management Webinar Series!

Click here or call 1-800-688-2421 for additional information!

Order details:
Price is just $299 per CD. You may invite as many participants from your facility as you wish. Call 1-800-688-2421 or click here to order the CD. Mention code 10T09336 when ordering.

Order includes:
  • The fee of just $299 per CD allows you to share this valuable information with as many listeners from your facility as you wish
  • Access to the specially created presentation handouts (available 48 hours in advance)
  • The 15-minute, live Q&A with the speaker following the presentation
  • Certificates of attendance for all audio conference attendees
  • Can't attend the live conference? Order one of the alternative formats and still benefit from this informative audio conference.
  • CD
  • MP3 download
  • Streaming audio

  • Click here for more information

    Continuing Education:

    Participation:

    Each listener participates in the continuing education activity by listening to the webinar and completing the online post test and evaluation.

    Accreditation Statement:

    AHC Media LLC is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

    Credit Designation:

    This activity has been approved for 1.5 nursing contact hours using a 60-minute contact hour.

    Provider approved by the California Board of Registered Nursing, Provider # 14749, for 1.5 Contact Hours.

    This activity has been approved by the Commission for Case Manager Certification for 1.5 clock hours.

    This program is approved by the National Association of Social Workers (Provider #886399925) for 1.5 Continuing Education Contact Hours.

    Sponsor:

    The sponsor of this educational activity is AHC Media LLC.

    The information provided in AHC Media audio conferences does not, and is not intended to constitute medical diagnoses or legal advice. Individual tracer methodology outcomes cannot be guaranteed. Opinions, references and links provided by our speakers are provided for your convenience and do not represent our endorsement of such opinions, products or services.



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