| Purchase Option(s) |
Price |
| CD |
$299.00 |
A 90-minute interactive webinar sponsored by:
Hospital Case Management and
Case Management Advisor
Presented: Thursday, June 25, 2009
Cost: $299 per site – Order the CD
Speaker: Charleeda Redman, RN, MSN, ACM
Duration: 90 minutes
**This course is a part of the 2009 Hospital Case Management Webinar Series!
Click here to find out more information about the series and ways to SAVE**
Overview:
Today, people want fast and efficient customer service, including while receiving healthcare services. Delays in service, testing, and discharge all lead to inefficient patient care and eventually, poor customer satisfaction. Hospitals should perform a facility assessment to identify opportunities to improve patient care.
Join us for this interactive webinar to learn how one facility combined the efforts of its patient flow and care management teams to "Transform the Patient Experience."
Learning Objectives:
At the conclusion of this session, participants will be able to:
- Define bed capacity management and throughput opportunities.
- Design a collaborative practice model to improve your organization's patient flow.
- Utilize tools to identify opportunities for bed capacity management.
- List outcome measures for tracking capacity management and throughput opportunities.
Who Should Participate:
- Case Management Directors and Managers
- Discharge Planning Directors and Managers
- Patient Care Services Professionals
- Quality Assurance Directors and Managers
- Social Workers and Social Service Directors
- Utilization Management Directors and Managers
Faculty:
Charleeda Redman, RN, MSN, ACM graduated with her BSN in Nursing from Carlow University in 1995. She completed her graduate studies in Case Management/Leadership at Carlow University in 2000. Ms. Redman has worked in case management for over eleven years and is currently the Director of Corporate Care Management at the University of Pittsburgh Medical Center, a 20 acute care hospital integrated delivery system, where she is responsible for overseeing system integration, denial management, pre-arrival authorization, and training and development of hospital case managers. Ms. Redman is the recipient of numerous honors including KDKA-TV Lift-up Award(2003) for Hard work and Dedication in the workplace and Manchester’s Who’s Who of Executives and Professionals (2005). She has been a member of ACMA since 2005 and is the current President of the Western Pennsylvania Chapter. She is also a member of Sigma-Theta-Tau Nursing Honor Society and the American Organization of Nurse Executives.
Make sure you benefit from the entire 2009 Hospital Case
Management Webinar Series!
Click here or call 1-800-688-2421 for additional information!
Order details:
Price is just $299 per CD. You may invite as many participants from your facility as you wish. Call 1-800-688-2421 or click here to order the CD. Mention code 10T09328 when ordering.
- Order includes:
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- The fee of just $299 per CD allows you to share this valuable information with as many listeners from your facility as you wish
- Access to the specially created presentation handouts (available 48 hours in advance)
- The 15-minute, live Q&A with the speaker following the presentation
- Certificates of attendance for all audio conference attendees
- Can't attend the live conference? Order one of the alternative formats and still benefit from this informative audio conference.
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- CD
- MP3 download
- Streaming audio
Click here for more information
Continuing Education:
Participation:
Each listener participates in the continuing education activity by listening to the webinar and completing the online post test and evaluation.
Accreditation Statement:
AHC Media LLC is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.
Credit Designation:
This activity has been approved for 1.5 nursing contact hours using a 60-minute contact hour.
Provider approved by the California Board of Registered Nursing, Provider # 14749, for 1.5 Contact Hours.
This activity has been approved by the Commission for Case Manager Certification for 1.5 clock hours.
This program is approved by the National Association of Social Workers (Provider #886399925) for 1.5 Continuing Education Contact Hours.
Sponsor:
The sponsor of this educational activity is AHC Media LLC.
The information provided in AHC Media audio conferences does not, and is not intended to constitute medical diagnoses or legal advice. Individual tracer methodology outcomes cannot be guaranteed. Opinions, references and links provided by our speakers are provided for your convenience and do not represent our endorsement of such opinions, products or services.
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