Adverse healthcare events continue to be the leading cause of injury and death in the United States. Every day patients continue to be harmed in healthcare facilities across the country. 

Updated in April 2010, 34 Safe Practices for Better Healthcare endorsed by the National Quality Forum and many other organizations represent the most current evidence based practices and are a must attend for any hospital or other healthcare facility that is serious about patient safety. They also tie in closely to some of the CMS CoP hospital requirements and the Joint Commission standards.

During each 90-minute audio conference, nurse attorney Sue Dill Calloway will discuss the 34 practices which are divided into seven broad categories and resources will be provided to help implement each of these practices. These 34 Safe Practices include:

• Creating and sustaining a culture of safety (leadership structures and systems, teamwork, culture measurement, identification and mitigation of risks)
• Informed consent, honoring patient wishes (life sustaining treatment), and disclosure, and care of the caregiver
• Matching healthcare needs with service delivery capability (nursing workforce, direct caregivers, ICU care)
• Facilitating information transfer and clear communication (patient care information, communication of critical information, order read back, labeling of diagnostic studies, discharge system, CPOE, abbreviations)
• Medication management (reconciliation, high alert medications, unit dose, pharmacist role, labeling of medications)
• Preventing healthcare associated infections (central line bundle, surgical site infections, hand hygiene, flu prevention, ventilator associated pneumonia, MDRO, catheter associated urinary tract infections)
• Condition and site specific practices (wrong site surgery, contrast media induced renal failure, DVT prevention, pressure ulcer prevention, organ donation, fall prevention, pediatric imaging)

Agenda:

Part 1:
Presenter: Sue Dill Calloway

Chapter 1: Improving Patient Safety by Creating and Sustaining a Culture of Safety

Safe Practice 1: Culture of Safety Leadership Structures and Systems
Safe Practice 2: Culture Measurement, Feedback, and Intervention
Safe Practice 3: Teamwork Training and Skill Building
Safe Practice 4: Risks and Hazards

Chapter 2: Improving Patient Safety Through Informed Consent, Life-Sustaining Treatment, Disclosure, and Care of the Caregiver

Safe Practice 5: Informed Consent
Safe Practice 6: Life-Sustaining Treatment
Safe Practice 7: Disclosure
Safe Practice 8: Care of the Caregiver

Chapter 3: Improving Patient Safety by Matching Healthcare Needs with Service Delivery Capability

Safe Practice 9: Nursing Workforce
Safe Practice 10: Direct Caregivers
Safe Practice 11: Intensive Care Unit Care

Chapter 4: Improving Patient Safety by Facilitating Information Transfer and Clear Communication

Safe Practice 12: Patient Care Information
Safe Practice 13: Order Read-Back and Abbreviations
Safe Practice 14: Labeling Diagnostic Studies
Safe Practice 15: Discharge Systems
Safe Practice 16: Safe Adoption of Computerized Prescriber Order Entry

Chapter 5: Improving Patient Safety through Medication Management Safe Practice 17: Medication Reconciliation
Safe Practice 18: Pharmacist Leadership Structures and Systems

Chapter 6: Improving Patient Safety through the Prevention of Healthcare-Associated Infections Safe Practice 19: Hand Hygiene
Safe Practice 20: Influenza Prevention
Safe Practice 21: Central Line-Associated Bloodstream Infection Prevention
Safe Practice 22: Surgical-Site Infection Prevention


Part 2:
Presenter: Sue Dill Calloway

Safe Practice 23: Daily Care of the Ventilated Patient
Safe Practice 24: Multidrug-Resistant Organism Prevention
Safe Practice 25: Catheter-Associated Urinary Tract Infection Prevention

Chapter 7: Improving Patient Safety Through Condition- and Site-Specific Practices

Safe Practice 26: Wrong-Site, Wrong-Procedure, Wrong-Person Surgery Prevention
Safe Practice 27: Pressure Ulcer Prevention
Safe Practice 28: Venous Thromboembolism Prevention
Safe Practice 29: Anticoagulation Therapy
Safe Practice 30: Contrast Media-Induced Renal Failure Prevention
Safe Practice 31: Organ Donation
Safe Practice 32: Glycemic Control
Safe Practice 33: Falls Prevention
Safe Practice 34: Pediatric Imaging

Learning Objectives:

• List safe practices that every healthcare facility should follow.
• Describe a wrong site surgery prevention program.
• Discuss recommendations to reduce pressure ulcer prevention, including documentation as connected to reimbursement.
• Describe actions that can be taken to prevent falls.
• Recall recommendations to reduce unnecessary exposure to ionizing radiation during pediatric imaging.

Target Audience:

• Quality and PI staff 
• Chief nursing officer 
• Patient safety officer 
• Nurse managers
• Staff nurses
• Physicians
• Compliance officer
• Nurse educator
• Joint Commission coordinator
• Risk manager
• Pharmacists
• Director of pharmacy
• Pharmacist
• Infection preventionist
• Director of health information management
• Patient safety committee members
• Senior leadership staff
• Board members
• Radiology staff 
• Chief medical officer
• All others interested in improving patient safety in healthcare

Meet Your Expert:


Sue Dill Calloway is a nurse attorney and medical-legal consultant. She has done many educational programs for nurses, physicians, and other health care providers. She has spoken internationally on patient safety, risk management, legal, regulatory, and CMS and Joint Commission issues. She has authored over a thousand articles and a hundred books including a book on the Compliance Guide to the Joint Commission, CMS Patient Rights Standards and a book on 2009 Joint Commission Leadership and many books on nursing law and nursing law and ethics.

Her associate degree is from Central Ohio Technical College and Ohio State University. Her BA, BSN in Nursing, MSN in nursing (summa cum laude) and JD degree (law degree with honors) are from Capital University in Columbus, Ohio.

Continuing Education:

Participation:

Each listener participates in the continuing education activity by listening to the audio conference and completing the online post test and evaluation.

Accreditation Statement:

AHC Media is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

Credit Designation:

This activity has been approved for 3.0 nursing contact hours using a 60-minute contact hour.

Provider approved by the California Board of Registered Nursing, Provider # 14749, for 1.5 Contact Hours.

Sponsor:

The sponsor of this educational activity is AHC Media.

The information provided in AHC Media audio conferences does not, and is not intended to constitute medical diagnoses or legal advice. Individual tracer methodology outcomes cannot be guaranteed. Opinions, references and links provided by our speakers are provided for your convenience and do not represent our endorsement of such opinions, products or services.

Recorded:  Tuesday, August 3, 2010 and Tuesday, August 10, 2010