In today's climate of dwindling resources and shortened length of stay, it has never been more important that all available resources be used to their fullest. This is particularly true in case management. Social workers and nurse case managers, aligned and working together to achieve common goals, can accomplish great things. 

In this 90-minute webinar by case management experts Dr. Toni Cesta and Bev Cunningham, RN, MS, they will focus on the roles of the social worker and the nurse case manager in today's contemporary case management departments. Included will be an understanding of the complimentary roles of each discipline as well as strategies for effective collaboration. Techniques for documentation, rounding and case management assessments will also be included.

Learning Objectives:

• Review complementary roles of the social worker and nurse case manager in a case management department
• Explain strategies for integration of the roles and functions of each discipline
• Describe tools and techniques such as rounding, assessments and documentation.

Target Audience:

• Case Management Directors and Managers 
• Discharge Planning Directors and Managers 
• Patient Care Services Professionals 
• Quality Assurance Directors and Managers 
• Social Workers and Social Service Directors 
• Utilization Management Directors and Managers

Meet Your Expert:


Toni G. Cesta, Ph.D., RN, FAAN is Senior Vice President for Operational Efficiency and Capacity Management at Lutheran Medical Center in Brooklyn, New York. Additionally, Dr. Cesta serves as Health Care Consultant and partner in Case Management Concepts, LLC, a consulting company assisting institutions in designing, implementing and evaluating case management models, new documentation systems, and other strategies for improving care and reducing cost. Dr. Cesta has presented and published extensively on case management topics. She has presented at national and international conferences and workshops, and is the author of "Nursing Case Management: From Essentials to Advanced Practice Applications" and the best selling book - "The Case Manager's Survival Guide: Winning Strategies for Clinical Practice". In 2009 Dr Cesta co-authored a new book "Case Management Core Skills" with Beverly Cunningham. Dr. Cesta has also been active in the research and development of case management for 20 years. She is Consulting Editor of "Hospital Case Management Journal" and serves as editorial advisory board member of several case management journals and publications including "Strategies for Healthcare Excellence" and "The Journal of Care Management."


Beverly Cunningham is a Vice President, Clinical Performance Improvement at Medical City Dallas Hospitall. Her responsibilities include Case Management, Health Information Management, Documentation Integrity, Quality Management, Patient Access and Transplant Financial Services.

Bev is a well-known speaker in the Case Management field. She has presented internationally. Her area of expertise includes denials management, patient flow and the role of the Case Manager and Social Worker in the Case Management process. She has served as a Commissioner on the Commission for Case Management Certification and is a fellow with the Advisory Board. Bev is also a partner and consultant in Case Management Concepts, a company that provides international support to hospitals regarding effective Case Management model development and evaluation. Bev's publications include a chapter CMSA's Core Cirriculum for Case Management Certification and most recently, co-author of the book, Core Skills for Hospital Case Management. She is on the advisory board for American Health Consultant's publication, Hospital Case Management.

Continuing Education:

Participation:

Each listener participates in the continuing education activity by listening to the audio conference and completing the online post test and evaluation.

Accreditation Statement:

AHC Media is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

Credit Designation:

This activity has been approved for 1.5 nursing contact hours using a 60-minute contact hour.

Provider approved by the California Board of Registered Nursing, Provider # 14749, for 1.5 Contact Hours.

This activity has been approved by the Commission for Case Manager Certification for 1.5 clock hours.

Provider approved by the National Association of Social Workers (Provider #886399925) for 1.5 Continuing Education Contact Hours.

Sponsor:

The sponsor of this educational activity is AHC Media.

The information provided in AHC Media audio conferences does not, and is not intended to constitute medical diagnoses or legal advice. Individual tracer methodology outcomes cannot be guaranteed. Opinions, references and links provided by our speakers are provided for your convenience and do not represent our endorsement of such opinions, products or services.

Recorded: Thursday, October 21, 2010