CMS patient rights requirements are a frequent source of investigation and represent problematic areas for most hospitals. This section includes grievances, right to get notice of patient rights, exercise of rights, visitation, informed consent, privacy, confidentially of medical records, safety, advance directives, interpreters, abuse and neglect, infant security, staffing levels, and over 50 pages of restraint standards! 

Are the number of regulations and the details to comply with these standards daunting for even for the most seasoned professional? Don’t miss this 90-minute interactive webinar where nurse attorney Sue Dill Calloway will cover in detail the CMS patient rights requirements which are a frequent source of investigation and the crosswalk to The Joint Commission standards.   

Learning Objectives:

• Discuss that any hospital that receives reimbursement for Medicare patients must follow the CMS Conditions of Participation on patient rights.    
• Identify that CMS regulations under grievances includes the requirement to have a grievance committee.
• Recall why CMS has requirements for advance directives.
• Describe the restraint and seclusion requirements including the requirement to notify CMS of all deaths if the patient is in restraints and within 24 hours after being restrained.
• Describe the new final regulations on visitation including what hospitals will need to do to comply.

Target Audience:

• Chief Executive Officer (CEO)
• Chief Operating Officer (COO)
• Chief Nursing Officer (CNO)
• Chief Medical Officer (CMO)
• Board Members
• Joint Commission Coordinator
• Quality Improvement Coordinator
• Risk Managers
• Nurse Educator
• Patient Safety Officer
• Emergency Department Manager
• Nurse Managers/Supervisors
• Compliance Officer
• Consumer Advocates
• Staff Nurses
• Clinic Managers
• Medical Department Nurse Manager
• Surgery Department Nurse Manager
• OR Nurse Director
• ICU Nurse Director
• CCU Nurse Director
• Outpatient Director
• Lab director
• Policy and procedure committee
• Ethicist
• Ethics committee members

Level: All levels 

Meet your Expert:

Sue Dill Calloway is a nurse attorney and medical-legal consultant. She has done many educational programs for nurses, physicians, and other health care providers. She has spoken internationally on patient safety, risk management, legal, regulatory, and CMS and Joint Commission issues. She has authored over a thousand articles and a hundred books including a book on the Compliance Guide to the Joint Commission, CMS Patient Rights Standards and a book on 2009 Joint Commission Leadership and many books on nursing law and nursing law and ethics.  

Her associate degree is from Central Ohio Technical College and Ohio State University. Her BA, BSN in Nursing, MSN in nursing (summa cum laude) and JD degree (law degree with honors) are from Capital University in Columbus, Ohio.

Accreditation Statement:

AHC Media is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

Credit Designation:

This activity has been approved for 1.5 nursing contact hours using a 60-minute contact hour.

Provider approved by the California Board of Registered Nursing, Provider # 14749, for 1.5 Contact Hours.

Sponsor:

The sponsor of this educational activity is AHC Media.

The information provided in AHC Media webinars does not, and is not intended to constitute medical diagnoses or legal advice. Individual tracer methodology outcomes cannot be guaranteed. Opinions, references and links provided by our speakers are provided for your convenience and do not represent our endorsement of such opinions, products or services.

Recorded: May 24, 2011