Join case management experts Dr. Toni Cesta and Bev Cunningham, RN, MS for a series of webinars focusing on Case Management. From the top 10 challenges case managers and case management leaders face to the transition of the patient to the next level of care, this series of 3 webinars will guide you through all the processes.

Case Management 2011: The Good, The Bad, and The Ugly
Recorded: Thursday, May 12, 2011 

Focus on the top 10 challenges for case managers and case management leaders and the recommended strategies or each of these critical challenges. A healthcare reform dashboard will be introduced with approaches to provide continue improvement for healthcare reform outcomes.

The Perfect Storm of Case Management: Evaluating Your Case Management Structure
Recorded: Thursday, May 19, 2011

Discuss models of case management and provides a tool to assist in evaluating a department to assure the most appropriate model is in place. 

Linking Challenging Patients With The Healthcare Continuum
Recorded: Thursday, June 9, 2011 

It will be critical that case managers know their next level of care providers so these challenging patients can be transitioned to the next level of care.  Tools will be offered to identify these patients, to transition them in the hospital and to move them to the appropriate setting in the continuum.

Target Audience:

• Case Management Directors and Managers 
• Discharge Planning Directors and Managers 
• Patient Care Services Professionals 
• Quality Assurance Directors and Managers 
• Social Workers and Social Service Directors 
• Utilization Management Directors and Managers

Level: All levels 

Meet your Experts:

Toni G. Cesta, Ph.D., RN, FAAN is Senior Vice President for Operational Efficiency and Capacity Management at Lutheran Medical Center in Brooklyn, New York. Additionally, Dr. Cesta serves as Health Care Consultant and partner in Case Management Concepts, LLC, a consulting company assisting institutions in designing, implementing and evaluating case management models, new documentation systems, and other strategies for improving care and reducing cost. Dr. Cesta has presented and published extensively on case management topics. She has presented at national and international conferences and workshops, and is the author of "Nursing Case Management: From Essentials to Advanced Practice Applications" and the best selling book - "The Case Manager's Survival Guide: Winning Strategies for Clinical Practice". In 2009 Dr Cesta co-authored a new book "Case Management Core Skills" with Beverly Cunningham. Dr. Cesta has also been active in the research and development of case management for 20 years. She is Consulting Editor of "Hospital Case Management Journal" and serves as editorial advisory board member of several case management journals and publications including "Strategies for Healthcare Excellence" and "The Journal of Care Management."

Bev Cunningham, RN, MS is a Vice President, Clinical Performance Improvement at Medical City Dallas Hospitall.  Her responsibilities include Case Management, Health Information Management, Documentation Integrity, Quality Management, Patient Access and Transplant Financial Services. Bev is a well-known speaker in the Case Management field.  She has presented internationally. Her area of expertise includes denials management, patient flow and the role of the Case Manager and Social Worker in the Case Management process.  She has served as a Commissioner on the Commission for Case Management Certification and is a fellow with the Advisory Board. Bev is also a partner and consultant in Case Management Concepts, a company that provides international support to hospitals regarding effective Case Management model development and evaluation. Bev's publications include a chapter CMSA's Core Cirriculum for Case Management Certification and most recently, co-author of the book, Core Skills for Hospital Case Management.  She is on the advisory board for American Health Consultant's publication, Hospital Case Management.

Accreditation Statement:

AHC Media is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

Credit Designation:

This activity has been approved for 4.5 nursing contact hours using a 60-minute contact hour.

Provider approved by the California Board of Registered Nursing, Provider # 14749, for 4.5 Contact Hours.

This activity has been approved by the Commission for Case Manager Certification for 4.5 clock hours.

 Sponsor:

The sponsor of this educational activity is AHC Media.

The information provided in AHC Media webinars does not, and is not intended to constitute medical diagnoses or legal advice. Individual tracer methodology outcomes cannot be guaranteed. Opinions, references and links provided by our speakers are provided for your convenience and do not represent our endorsement of such opinions, products or services.