This informative webinar will highlight the major findings and effective strategies of the 2010 survey examining how emerging health information technology (HIT) applications are impacting the practice of care management. This session will identify several noteworthy trends by comparing the results of the 2010 survey with a similar survey that was completed in 2008. With over 1,000 individual responses from a wide range of healthcare organizations collected over the past two years, the surveys represent the largest research effort to date assessing the opportunities and challenges associated with recent HIT innovations. 

Tune in for this interactive 90-minute webinar where moderator Garry Carneal, JD, MD will discuss the results and forward-thinking strategies of this groundbreaking survey featuring panelists Dr. Joel Brill and Kathy Craig, MS, RN, CCM.

This webinar will showcase the major findings of the survey that include:

• Detailing what HIT functions care management software systems offer, including automated workflows
• Reviewing interoperability and integration interfaces
• Identifying existing and future communication links
• Assessing several attributes associated with nurse triage solutions
• Highlighting data reporting and predictive modeling capabilities
• Reporting on user satisfaction ratings covering care management software, electronic medical record (EMR), and nurse triages systems
• Exploring patient caseload levels
• Tracking consumer and provider access to health information
• Discussing HIT return on investment (ROI) opportunities

Learning Objectives:

• Describe how Health IT enhancements are changing care management programs.
• Discuss the balance between automated tools and hands-on clinical interventions.
• Explain how IT systems do a better job at optimizing medical management workflows.
• List the biggest barriers to creating an integrated and interoperable framework.
• Explore how 24/7 applications like nurse triage systems are impacting traditional care management programs.

Target Audience:

• Case Management Directors and Managers 
• Discharge Planning Directors and Managers 
• Patient Care Services Professionals 
• Quality Assurance Directors and Managers 
• Utilization Management Directors and Managers

Meet Your Experts:


Moderator:

Garry Carneal, JD, MA is a leading expert in healthcare. He has researched, written, and published extensively on quality, medical management, and regulatory trends. Mr. Carneal now serves as President & CEO of Schooner Healthcare Services, LLC, which he co-founded in the summer of 2007 with several healthcare industry leaders. Among a number of volunteer efforts, Mr. Carneal is a Board member of the American Board of Quality Assurance and Utilization Review Physicians (ABQAURP), and serves on several committees for the Case Management Society of America (CMSA). Mr. Carneal received his college degree from Washington & Lee University; a Master's degree from Yale University; and a law degree from the University of Virginia, JD. 

Panelists:


Dr. Joel Brill is Board Certified in Internal Medicine and Gastroenterology, and has practiced for over two decades in California and Arizona. As the Chief Medical Officer of Predictive Health, LLC and Action Healthcare Management Services, Inc., he has assisted payor organizations, employers, physician groups and specialty societies develop and implement medical management programs to improve patient care. He has worked extensively with the Centers for Medicare and Medicaid Services (CMS) and the American Medical Association (AMA) on coverage and reimbursement issues. Dr. Brill received his AB in Biology from UCLA and his Doctor of Medicine from The Chicago Medical School.

Kathy Craig, MS, RN, CCM, is the President of Craig Research Continuum, which is engaged in developing case management process, performance, and outcomes metrics such as case acuity, acuity-based dosage, caseload stratification, and interrater reliability. She serves on the Professional Case Management Editorial Board, National Case Management Network of Canada board, and Case Management Society of America Education Committee. 

Continuing Education:

Participation:

AHC Media Interactive webinars/audio conferences may be attended in an audio-only format, but we encourage attendees to take advantage of the webinar feature as it may allow you to participate in interactive survey questions throughout the presentation. Each listener participates in the continuing education activity by listening to the webinar/audio conference and completing the online post test and evaluation.

Accreditation Statement:

AHC Media is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

Credit Designation:

This activity has been approved for 1.5 nursing contact hours using a 60-minute contact hour.

Provider approved by the California Board of Registered Nursing, Provider # 14749, for 1.5 Contact Hours.

This activity has been approved by the Commission for Case Manager Certification for 1.5 clock hours.

Sponsor:

The sponsor of this educational activity is AHC Media.

The information provided in AHC Media webinars does not, and is not intended to constitute medical diagnoses or legal advice. Individual tracer methodology outcomes cannot be guaranteed. Opinions, references and links provided by our speakers are provided for your convenience and do not represent our endorsement of such opinions, products or services.

Recorded: Monday, February 28, 2011