Do you know what ten things risk managers should understand about the 2011 The Joint Commission patient-centered communication standards, the use of interpreters, or the July 2011 medication reconciliation standards?  If not, tune in to this program which will cover what it means to have a culture of safety, the reporting of medical errors, CMS hospitals regulations on restraints, history and physicals, verbal orders, new changes to the post anesthesia evaluation patient safety guidelines, visitation, QIO and state agency notification, the use of trigger tools to detect errors, and opportunities for improvement. 

During this 90-minute fast paced webinar by nurse attorney Sue Dill Calloway, she will hit many of the recent hot issues in risk management by CMS and TJC today.

Learning Objectives:

• Explain The Joint Commission’s standard on patient-centered communication which includes requirements for interpreters.
• Describe the new CMS requirement in the February 14, 2011 anesthesia standards that a post anesthesia evaluation be done on all surgery patients and outpatients who have had anesthesia within 48 hours.
• Discuss the five top problematic standards for hospitals by The Joint Commission.
• Discuss why a physician who signs off a verbal order must also date and time it.
• Recall that CMS has proposed changes regarding writing notification to the patient by QIO and state department of health.

Target Audience:

• Risk Managers
• Patient safety officer
• Chief Operating Officer
• Chief Nursing Officer
• Emergency Department Manager
• Nurse Managers/Supervisors
• OR Nurse Manager 
• Compliance Officer
• Joint Commission Coordinator
• Quality Improvement personnel
• Consumer Advocates
• Staff Nurses
• In-house legal counsel
• Nurse educator
• Regulatory Affairs
• Pharmacist
• Anyone interested in risk management and patient safety issues

Level: All Levels

Meet your Expert:

Sue Dill Calloway is a nurse attorney and medical-legal consultant. She has done many educational programs for nurses, physicians, and other health care providers. She has spoken internationally on patient safety, risk management, legal, regulatory, and CMS and Joint Commission issues. She has authored over a thousand articles and a hundred books including a book on the Compliance Guide to the Joint Commission, CMS Patient Rights Standards and a book on 2009 Joint Commission Leadership and many books on nursing law and nursing law and ethics.  

Her associate degree is from Central Ohio Technical College and Ohio State University. Her BA, BSN in Nursing, MSN in nursing (summa cum laude) and JD degree (law degree with honors) are from Capital University in Columbus, Ohio. 

Accreditation Statement:

AHC Media is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

Credit Designation:

This activity has been approved for 1.5 nursing contact hours using a 60-minute contact hour.

Provider approved by the California Board of Registered Nursing, Provider # 14749, for 1.5 Contact Hours.

Sponsor:

The sponsor of this educational activity is AHC Media.

Recorded: Tuesday, June 21, 2011