The leader of a hospital case management department is critical for optimal outcomes. This session will focus on strategies for leading a best-practice department and relationship development within the hospital. 

How effective are you as a case management leader? In this 90 minute webinar, Dr. Toni Cesta and Bev Cunningham, RN, MS will focus on the role of the leader. They will address:

• How to lead and/or attend daily interdisciplinary patient care rounds.
• Why you should create a plan of care which outlines the key interventions and outcomes to be achieved each day of the in-patient stay.
• How to effectively coordinate the key interventions among and between the members of the interdisciplinary care team.

Learning Objectives:

• Discuss the role of an effective case management leader.
• Define strategies to assure optimal case management relationships.
• Describe both staff case manager and case management leadership competencies.

Target Audience:

• Case Management Directors and Management
• Discharge Planning Management Directors and Managers
• Patient Care Services Professionals
• Quality Assurance Managers
• Social Workers Directors and Managers
• Utilization Management Directors and Managers

Meet Your Experts:


Toni G. Cesta, Ph.D., RN, FAAN is Senior Vice President for Operational Efficiency and Capacity Management at Lutheran Medical Center in Brooklyn, New York. Additionally, Dr. Cesta serves as Health Care Consultant and partner in Case Management Concepts, LLC, a consulting company assisting institutions in designing, implementing and evaluating case management models, new documentation systems, and other strategies for improving care and reducing cost. Dr. Cesta has presented and published extensively on case management topics.


Beverly Cunningham, MS, RN is vice president, clinical performance improvement, Medical City Dallas Hospital, where she is responsible for Case Management, Quality, Health Information Management and Patient Access. She is nationally known for her work in the area of case management and has presented seminars and spoken at national conventions. Beverly has extensive experience in health care management.

Continuing Education:

Participation:

Each listener participates in the continuing education activity by listening to the audio conference and completing the online post test and evaluation.

Accreditation Statement:

AHC Media is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

Credit Designation:

This activity has been approved for 1.5 nursing contact hours using a 60-minute contact hour.

Provider approved by the California Board of Registered Nursing, Provider # 14749, for 1.5 Contact Hours.

This activity has been approved by the Commission for Case Manager Certification for 1.5 clock hours.

This program was approved by the National Association of Social Workers (provider # 886399925) for 1.5 continuing education contact hours.

Sponsor:

The sponsor of this educational activity is AHC Media.

The information provided in AHC Media audio conferences does not, and is not intended to constitute medical diagnoses or legal advice. Individual tracer methodology outcomes cannot be guaranteed. Opinions, references and links provided by our speakers are provided for your convenience and do not represent our endorsement of such opinions, products or services.

Recorded:  Thursday, June 10, 2010