Recorded: Tuesday, July 24, 2012

Sponsored by Case Management Advisor and Hospital Case Management 

Care coordination processes are vital at every hospital.  More and more staff members, such as advanced practice nurses, clinical nurse leaders, RN case managers, social work case managers, and patient navigators, all have their hand in care coordination.  The effectiveness of care coordination can result in decreased LOS, decreased readmissions and an increase in patient satisfaction. Each stakeholder, with the addition of physicians, must understand their care coordination role and its relationship to length of stay (LOS).  

Join us for this 90-minute webinar which is part one of the Foundations in Case Management: A Series for New and Experienced Case Managers by case management experts Dr. Toni Cesta and Bev Cunningham, RN, MS  who will address strategies for effective LOS overhaul that  includes both an admission and discharge time out.  Also included will be the regulatory impact on care coordination and the challenges faced by complex patients, complex families and complex payer issues.  

Bonus tools will be provided!

Learning Objectives:

• Identify strategic processes for improved care coordination
• Discuss the financial impact of ineffective care coordination
• Explain the rules and regulations impacting the care coordination process
• Develop a plan for stakeholder involvement in care coordination

Target Audience:

• Case Management Directors and Managers 
• Discharge Planning Directors and Managers 
• Social Workers and Social Service Directors 
• Utilization Management Directors and Managers 
• Case management, discharge planning, social service and utilization management supervisors and team leads 

Level: All levels

Meet the Experts:

Toni G. Cesta, Ph.D., RN, FAAN is Senior Vice President for Operational Efficiency and Capacity Management at Lutheran Medical Center in Brooklyn, New York. Additionally, Dr. Cesta serves as Health Care Consultant and partner in Case Management Concepts, LLC, a consulting company assisting institutions in designing, implementing and evaluating case management models, new documentation systems, and other strategies for improving care and reducing cost.

Bev Cunningham, RN, MS is a Vice President, Clinical Performance Improvement at Medical City Dallas Hospital.  Her responsibilities include Case Management, Health Information Management, Documentation Integrity, Quality Management, Patient Access and Transplant Financial Services.   Bev is a well-known speaker in the Case Management field and she has presented internationally. Her area of expertise includes denials management, patient flow and the role of the Case Manager and Social Worker in the Case Management process.  

Participation:

AHC Media webinars may be attended in an audio-only format, but we encourage attendees to take advantage of the webinar feature as it may allow you to participate in interactive survey questions throughout the presentation. Each listener participates in the continuing education activity by listening to the webinar and completing the online post test and evaluation.

Accreditation Statement:

AHC Media is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

Credit Designation:

This activity has been approved for 1.5 nursing contact hours using a 60-minute contact hour.

Provider approved by the California Board of Registered Nursing, Provider # 14749, for 1.5 Contact Hours.

This program is approved by the Commission for Case Manager Certification for 1.5 clock hours.

Sponsor:

The sponsor of this educational activity is AHC Media.

Refund Policy:

If you are not able to attend for any reason, please notify us as soon as possible. Webinar cancellations received prior to the start time of the webinar are fully refundable. If you prefer, you may substitute an upcoming webinar for the one you originally registered for.