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A majority of medical staff surveyed recently said they have accessed an electronic medical record (EMR) system using a password improperly supplied by a fellow medical staffer, and explained that strict confidentiality rules can make it difficult to get the data needed to do their jobs properly.
The survey results are part of the first study to examine EMR access among medical providers. In the study, researchers gathered survey responses from 299 medical professionals, including residents, medical students, interns, and nurses. The research team included researchers from Ben-Gurion University of the Negev, Harvard Medical School, Duke University, Hadassah-Hebrew University Medical Center, and the Interdisciplinary Center in Herzliya, Israel. (The survey results are available online at http://bit.ly/2x2tdiw.)
Nearly three-quarters (73%) of the 299 participants claimed to have used another medical staff member’s password to access an EMR at work, and more than 57% of participants (171 out of 299) estimated they have used someone else’s password an average of 4.75 times.
All medical residents said they had obtained another medical staff member’s password with consent. Within the student and intern groups, 77% and 83%, respectively, used someone else’s access credentials because they said they “were not given a user account.”
In addition, 56% of students and almost 70% of interns cited that their user access had inadequate permissions “to fulfill my duties,” forcing them to ask for someone else’s access credentials. Only half of the nurses surveyed (57.5%) reported using someone else’s password. The researchers offer these recommendations:
Financial Disclosure: Author Greg Freeman, Editor Jill Drachenberg, Editor Jonathan Springston, AHC Media Editorial Group Manager Terrey L. Hatcher, and Nurse Planner Maureen Archambault report no consultant, stockholder, speaker’s bureau, research, or other financial relationships with companies having ties to this field of study. Physician Editor Arnold Mackles, MD, MBA, LHRM, discloses that he is an author and advisory board member for The Sullivan Group and that he is owner, stockholder, presenter, author, and consultant for Innovative Healthcare Compliance Group.