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CIGNA attempts to shatter myths
CIGNA Group Insurance in Philadelphia and its sister company MCC Behavioral Care in Minneapolis recently launched an educational campaign to help its customers develop a better understanding of mental disability.
"We’re trying to educate the employers and the employees about mental disability. We’re using some information sheets we’ve developed as a starting point to help us talk to our customers about mental health issues," says Kenneth Millsap, BS, PTA, assistant vice president for loss containment for CIGNA. "We ask them to just read the sheets over and ask them if any of these points sound familiar to them."
CIGNA and MCC Behavioral Care use the following information to initiate a dialogue with customers about mental health. (See story on Cigna’s approach to mental health disability management, p. 115.)