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When communicating your diversion message, the following questions must be answered, according to James J. Augustine, MD, FACEP, CEO of Premier Health Care Services, a Dayton, OH-based physician management group that provides ED staffing and consulting.
Why is the diversion occurring? It could be due to:
Who is diverted? This list might include:
How large a population and EMS system will be affected?
What are the legal implications?
How long will diversion last? It could last:
How will message be communicated and to whom? Communication could include:
Is the ED physician medical control able to override the diversion decision? Options include:
Is there a specific site to divert to? Options include:
Is rendezvous in the parking lot an option?