Product Details

 

Case management (CM) is the center for many of the transitional points across the post-acute care continuum. Having a foundation for effective CM is critical, but likewise, having a foundation for the more complex CM processes has become vital to meet hospital demands and targeted outcomes.

This jam-packed, five-part series will provide a higher level of CM best practices to assist your journey to becoming a more effective RN case manager, social work case manager, case management leader, or a physician leader. The series will start with a focus on care coordination and outcomes, and then best practices to collaborate with high-volume physicians and advisors to support optimal CM processes. It will cover compliance expectations from CMS, your state, and your payer contracts, and help you identify compliance gaps in your practice. Our experts will provide recommendations to measure CM department outcomes, and they'll also discuss best practices for you to follow as you hand off your patients to the community that will move them through the healthcare continuum.

Are you ready to become a case management leader?

Call us at 800.688.2421 or add this event to your cart above.

 

April 18^th: Identifying Key Strategies to Improve Care Coordination

This program will focus on strategies for effective care coordination – patient flow, optimal length of stay, discharge planning, transitional planning, managing costs, and minimal denials. During this program, attendees will learn how to analyze roles and structures of CM teams and identify steps to improve collaboration with key stakeholders.

May 2^nd: Crafting the Perfect Collaboration: How do You Align Hospitalists, Physician Advisors, ED Physicians, and Other Heavy Hitters?

The collaborative roles of the physician advisor and those in the CM department is one of the lynchpins to positively impacting hospital outcomes. This webinar will review the roles of the physician advisor, hospitalist, key physician stakeholders, and their collaborate responsibilities with RN CMs, social work CMs, and CM leaders. Attendees will learn best-practice strategies for aligning themselves and their department with key physician stakeholders.

May 16^th: Compliance Toolkit Every Case Manager, CM Leader, and Physician Needs

As case managers, you have a myriad of compliance issues to adhere to in your daily practice. This program will review compliance issues that impact your practice, and help you identify and fix compliance practice gaps. Remember, your compliance is critical to a good survey outcome!

June 6^th: What is Your Benchmark for Measuring Case Management Outcomes?

How do case managers measure their impact on patients and their organization? During this webinar, our experts will review the latest outcome measures in case management and provide examples of dashboards that can be used to track and trend CM results over time.

June 20^th: Why is Aligning Acute and Post-Acute Care Providers Important in Transitional Planning?

Transitional planning is no longer a destination but a process. Our experts will discuss Medicare reimbursement challenges case managers face and provide strategies for optimal transitional plans to improve value-based reimbursements and ensure patient safety. Attendees will learn how to engage members of the interdisciplinary care team to effectively plan a patient’s movement across the continuum.

After this webinar participants will be able to:

1. Identify key stakeholders in effective care coordination.
2. Apply effective care coordination strategies to the role of the RN case manager and social work case manager.
3. Develop optimal strategies to impact cost and length of stay.
4. Identify the key roles of the physician advisor and the hospitalist.
5. Develop best practice strategies with key physician stakeholders to ensure optimal outcomes.
6. Collaborate with physicians to identify opportunities for improvement at key locations in the hospital.
7. Discuss compliance elements that affect the daily practice of a case manager.
8. Describe the CMS compliance requirements for case managers.
9. Identify compliance gaps in your daily practice.
10. Describe contemporary outcome measures for case management.
11. Explain how to create a workable case management dashboard.
12. Explain how benchmarks can be applied to your CM dashboard.
13. Describe transitional planning as a process and not as an outcome.
14. Discuss the new CMS changes related to transitional and discharge planning.
15. Identify best strategies to transition patients across the continuum of care.

Your Speakers: 

Toni Cesta, PhD, RN, FAAN is a founding partner of Case Management Concepts, LLC. Dr. Cesta is the author of eight books, a frequently sought-after speaker, lecturer and consultant and is considered one of the primary thought leaders in the field of Case Management. Dr. Cesta also writes a monthly column called Case Management Insider in AHC Media’s Hospital Case Management newsletter. She has been active in the research and development of Case Management for over 20 years.

 

Beverly Cunningham, MS, RN is a founding partner of Case Management Concepts, LLC.  She has a 25-year deep working knowledge of case management with specific expertise in denials management, patient flow and the role of the Case Manager and Social Worker in the Case Management process. She has served as a Commissioner on the Commission for Case Management Certification and is a fellow with the Advisory Board. Bev is also the former Vice President of Resource Management at Medical City Dallas Hospital.