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Patients with limited English proficiency experience higher-than-average readmission rates and encounter more adverse events compared to English-speaking patients. It's imperative for hospitals to equip their interpreters with the right tools to meet the needs of every patient.
In this session, attendees will learn about the new civil rights law from Section 1557 of the Affordable Care Act as it applies to hospitals and other healthcare providers. Our expert will discuss CoPs on Section 1557 and proposed changes under the Hospital Improvement Act. She will review case studies to discuss the impact of perceived discrimination for patients seeking care and how healthcare providers can address that issue. This program will provide education requirements to ensure employees follow Section 1557, including a list of each state’s 15 taglines.
Your order includes:
|- 15 taglines||- ACA Section 1557||- Communication errors & malpractice|
|- National CLAS standard||- OCR requirements||- Identifying communication needs|
|- Interpreting & translations||- Policies & procedures||- Language access plan (LAP)|
|- Qualifications for translators||- Patient advocates||- Nondiscrimination in patient care|
|- Collecting race & ethnicity||- 2 required signs||- Vision, speech, hearing or other impairment|
|- OIG cases against hospitals||- Revised admission process||- Required trainings|
|- Revision of complaint policy||- Hospital Improvement Act||And so much more!|
Anyone involved with or interested in compliance regulations and standards, including but not limited to: CEOs, CFOs, COOs, CMOs, CNOs, CE Directors, Quality Improvement Staff, Physicians, Nurses (all levels), OR Nurse Directors, ICU Nurse Directors, CCU Nurse Directors, Board Members, Clinic Managers, Outpatient Directors, Lab Directors, Compliance Officers, CMS Liaisons, TJC Liaisons, Registration Staff, Safety Officers and Staff, Pharmacy Staff, Ethics Committee Members, Consumer Advocates, Risk Managers, Legal Counsel, Behavioral Health Staff, Psychiatry Staff, Social Workers, Discharge Planners, Case Managers, Hospice Staff and Regulatory Affairs Staff.